We want you to be satisfied with your purchase.

• Eligibility: Returns are accepted within 7 days of delivery if the product is unused, in original condition, and with all packaging.

• Non-Returnable Items: Custom-made battery packs, opened/used products, and items damaged due to misuse.

• Refunds: Once inspected, refunds will be issued to your original payment method within 7–10 business days.

• Process: To request a return, email us at info@renwabatteries.com with your order ID and reason.